Refund policy

Returns/ Exchanges

Returns are accepted within 7 days on unopened product only.

 

Stolen or Damaged Packages with Route Protection

Once an order leaves the Unblur studio, it is no longer within our control. If you purchased Route Package Protection with your order and your package is lost, stolen, or damaged, please contact Route directly to file a claim. Route will assist you in resolving the issue and replacing your order.

 

Stolen or Damaged Packages without Route Protection

Once an order has left the Unblur studio, it is no longer within our control. If you did not purchase Route Package Protection and your package is lost, stolen, or damaged, please contact us at info@unblurskin.com for assistance. In these cases, we are only able to offer a one-time, 50% off coupon toward repurchasing the affected product(s).